Frequently Asked Questions for Our Moving Services in Kenya

These are some of the common questions we get regarding our moving services in Kenya. If you have more queries, please use the form below

Moving FAQ’s

How long in advance do I need to schedule a move?

The sooner the better, that way you can select the time that is more convenient for you. Generally speaking weekends and end of the month days are usually busier.

Do you provide same day service?

Yes, upon availability.

Is it appropriate to tip the movers?

We dont encourage this since your pay us to do the job, for your satisfaction is our joy. But out of your generosity or own free will you can. No worker should ask for tips.

Do you move on Sundays?

Yes, all year long.

Can you move me in a Holiday?

Yes, except Christmas and New Year’s day.

Do I have to disassemble/assemble the headboard/footboard of the beds?

No, our people have basic tools to do this job.

Can you move me in the evening?

Yes, we can.

What about disconnect/reconnect washer and dryer?

Our people can do this job.

If I decide to choose the flat or itemized rate, what happens if I add or subtract items at the day of the move?

We can adjust the price adding or subtracting anything you want at the day of the move. If you know, you can call us to make the adjustments in advance


  • Everything went really well. I appreciate and will recommend Wheels Movers to my colleagues.

    Edwina Mongina Karen, Nairobi
  • I have been telling all my friends and family and whoever else would listen that you are absolutely the FIRST and ONLY company that actually does what it says it will do on its slogan "move without tears" - and then goes over and above that.

    Charlotte Wambui Thika
  • My move from Kyuna to Kitisuru was done smoothly, flawlessly and painlessly. The unpacking and setting up on the other side exceeded my expectations. When your amazing team was done, I couldn't believe it! I was settled in just like someone snapped their fingers and poof, I had moved. No breakages, no damage, do dirt, no muss no fuss, no shouting, no loud noises, no confusion...just ...BLISS

    Suresh Chandaria Kitisuru
  • I'm a man, and as you know moving house for us - packing and arranging stuff - is like pulling teeth while undergoing an appendectomy without aneasthesia with heavy metal music blaring in the background accompanied by matatu's hooting, your boss yelling and your wife get the picture. Its always uspeakably horrendous each time...except this time with Wheels Movers .

    Joseph Roberts Nairobi West
  • So whatever magical magic you guys have bottled, you are onto something amazing, just keep up the service. I really wish you guys the best and whatever money spent is worth every shilling and then some.

    Grace Kamau South C

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